Frequently Asked Questions
Everything you need to know about Gear for Good
What is the 'Del DÃa' collection?
The Del DÃa collection features one-of-a-kind products made from 100% repurposed fabric. Our sewers have total creative control over the color combinations, meaning no two bags are exactly alike.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. We also offer expedited shipping options at checkout if you need your gear sooner.
What is your return policy?
We offer free returns and exchanges for 60 days on all domestic orders, provided the items are in new, unused condition with original tags attached.
Does Cotopaxi offer a lifetime warranty?
Yes, we stand by our products with a guaranteed for good warranty. We will repair, replace, or provide a store credit for any product that has a manufacturing defect for the lifetime of the gear.
How do I clean my Cotopaxi backpack?
We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or dry your pack, as this can damage the technical fabrics and coatings.
What does being a B Corp mean for Cotopaxi?
As a certified B Corp, we meet the highest standards of verified social and environmental performance, transparency, and accountability to balance profit and purpose.